A scam is a dishonest act meant to trick people into giving away money, personal data, or account access. Scammers often pretend to be trustworthy sources—like banks, delivery companies, or people you know—and use pressure or fear to push for quick decisions. Their main goal is to get victims to click suspicious links, make payments, or reveal sensitive information before figuring out what is happening.

Phishing, Smishing, & Vishing

These are the most common online scam techniques. Phishing uses fake emails that look real, aiming to steal credentials or prompt clicks on malicious links. Smishing works the same way with SMS texts, and Vishing involves phone calls where scammers pose as bank or government officials.

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Never share verification codes or click on questionable links; real organisations will never ask for private details this way.

Online Shopping Scams

Scammers sometimes set up fake websites or ads that offer incredible discounts. Victims may pay but receive poor-quality items or nothing at all.
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Be cautious — even if a website shows a padlock symbol, this alone does not guarantee it is legitimate. Stick to well-known retailers and be wary of deals that seem too good to be true.

Social Media & Messaging Scams

Apps like WhatsApp and Facebook often host scams, including fake prize messages or urgent requests such as “You’ve won!” or “Click here to claim.” These typically lead to sites designed to steal your data or infect your device.
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Ignore unsolicited messages and never share authentication codes, even if the sender looks familiar.

Business Email Compromise

Scammers can impersonate company executives or suppliers by email, asking for fast payments or confidential info. These messages are crafted to look genuine, even using real signatures.
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Validate any such requests through proper channels — not just through email alone.

Investment & "Pig Butchering" Scams

These scams start with friendly chats—sometimes even romantic—and lead to fake investment platforms. Victims see small profits at first, then lose big when the scammer disappears.
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Research any investment thoroughly and avoid offers that come unexpectedly.

Lottery & Prize Scams

“You’ve won a prize!” sounds exciting, but if you are asked to pay fees or share personal details to claim it, it is a scam.
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Legitimate lotteries never ask for upfront payments. If you did not enter a contest, you did not win.

Scams impersonating BNF Bank

The following are examples of recent smishing scams impersonating BNF Bank:
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Unsuspecting victims who click the link are often redirected to a fake website intended to look like the Bank’s eBNF platform as shown below:
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Do not provide any personal information and eBNF usernames, passwords, or secure codes.

If you have mistakenly divulged your eBNF password, secure codes or OTP values, contact the Bank and request to have your eBNF access suspended and credentials reset.

Report a Scam

If you have provided any personal or financial information to the scammer, please contact Customer Care immediately on (+356) 2260100 to have your account suspended.

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We at BNF Bank plc take your privacy very seriously. Please take the time to read through the below before clicking ‘SUBMIT’ button. We need your personal data (the information you have provided to us in the above form that identifies you as an individual) in order to set up an appointment with you. As a result, you will be contacted by us in the near future for the purposes of setting up such appointment.

Should you change your mind and decide you do not wish to set up an appointment or that you wish to cancel an already established appointment, you may ask us to delete the personal data you have provided above and we shall comply as soon as possible (unless we are legally prohibited from doing so).

For more information on how we process your personal data, including more information about your various rights at law, we strongly recommend you read our user-friendly Master Privacy Policy, available here.

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BNF Bank p.l.c. is a credit institution registered in Malta C41030 at 203, Level 2, Rue D’Argens, Gzira, GZR 1368, licensed by the MFSA to undertake the business of banking in terms of the Banking Act 1994 and is a participant of the Depositor Compensation Scheme established in Malta.

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