Head of Unit


We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. With a team of over 270 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.

We're a team of inspired people who believe that opportunities start with a conversation. We’re seeking to engage an experienced and dynamic professional to lead our Human Resources Management & Development Unit. This role reports into the Head of Human Resources, Property and Administration Department.

Duties & Responsibilities

You will be responsible for:

Strategic Leadership:

  • assisting in developing and implementing HR strategies aligned with the Bank’s overall goals;
  • providing guidance to senior management on HR matters;

Talent Acquisition and Retention:

  • overseeing recruitment, selection, and onboarding processes;
  • creating retention programs to attract and retain talent;

Employee Relations:

  • handling employee grievances, conflicts and disciplinary matters;
  • promoting a positive work environment;
  • maintaining an ongoing liaison with different Heads of Department/Units/Line Managers and employees;

Staff Development:

  • identifying training and development needs and creating tailor made training programs to address any gaps, utilising internal and external sources, as necessary, with a view to ensure that all staff achieve their full potential;
  • addressing regulatory training requirements;
  • providing the necessary training in line with the Bank’s strategic direction, growth and evolution;
  • coaching and mentoring staff;

Compensation and Benefits:

  • managing compensation structures, benefits and incentives;
  • overseeing the monthly payroll process;
  • assisting in designing and implementing performance appraisal systems.
  • ensuring compliance with legal requirements;
  • preparing annual budgets, monitoring and reporting accordingly, both internally and externally as required;

HR Policies and Procedures:

  • developing and updating HR policies and procedures, and
  • ensuring adherence to labour laws and regulations.

Competencies & Experience

The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.

You must:

  • have proven training, coaching, and/ or personal development skills.
  • have strong interpersonal skills to work with people across all levels, with diverse backgrounds and different nationalities;
  • demonstrate motivational abilities and a strong customer-focused background;
  • have excellent written and verbal communication skills in both Maltese and English;
  • possess well-developed presentation skills;
  • have initiative, problem-solving, and negotiation skills;
  • be passionate about lifelong learning and development;
  • have strong organisational, planning, and multitasking abilities;
  • have very good understanding of the local legislative employment framework and practices;
  • have an enthusiastic, proactive, and innovative approach to work;
  • be a positive and outgaining person;
  • have solid IT literacy and be proficiency in MS Office product suite, and
  • be flexible and adaptable.

The following would be considered as an asset:

  • CIPD, Psychological and/or HR Management related degree, preferably at master’s degree level or reading towards obtaining such.
  • Minimum 10 years of banking experience, with at least 5 years of HR experience.
  • Knowledge of UK HR related legislative framework and employment practices.

Apply Now

Thank you for your interest. Please complete the form below and we’ll look to get back to you as soon as possible.

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